TEAM TRAINING

25 Sep 2021

Newcastle upon Tyne

Specialist Treatment Co-ordinator Course with Farisa Siddique & Monica Zagorska

OPEN TO ALL

Description

Reducing the dentist's admin time and allowing them to focus on the clinical revenue driving areas of the practice has shown to be very effective in improving efficiencies, patient experience and business growth in practices. So, what are you waiting for?

This course will be an introduction to Implant Treatment Coordination. Dental professionals will learn the important values and skills required for successful Specialist Treatment Coordination (STC), through a series of interactive training, presentations and workshops throughout the day.

Delegates will be provided with the tools and capabilities to communicate with patients effectively through various methods. Through its 3 sections, How to be an Effective STC, Meaningful Patient Interaction and Essentials for Implant Treatments in the Practice, this course will assist STCs in managing patients’ expectations and identifying patient needs whilst also enabling patients to make an informed and powerful choice about their specialist treatment.

Agenda

Registration: 08:30

Course start: 09:00

Course end: 17:00

Learning Aim

This introductory course will provide delegates with the tools and capabilities to communicate with patients effectively through various methods.

Learning Objectives

Delegates will learn:

• How to approach patients with confidence and integrity whilst providing them with informative treatment options which will increase their chance of implant treatment uptake.

• The necessary toolkit that can be effectively implemented within their practices.

• The skills that are required for an effective STC.

• How to approach and convert patients.

• How to ethically raise awareness of implants and implement the STC role into their practice.

GDC Development Outcomes: A,B & D

Summary

TITLE

Specialist Treatment Co-ordinator Course with Farisa Siddique & Monica Zagorska

LOCATION

Newcastle upon Tyne

STARTS

08:30, 25 Sep 2021

ENDS

17:00, 25 Sep 2021

LEVEL

Open to All

SPACES

11

CPD

7

CE

N/A

COST

£178.80 per person, inc. VAT

Location

Waterfront Dental Education Centre

Telephone

N/A

Address

Newcastle Business park Asama Court

City/Town

Newcastle upon Tyne

Postcode

NE4 7YD

County

Tyne and Wear

Country

United Kingdom

Name

Farisa Siddique

Bio

Farisa began her career within the dental industry with Oasis Dental Care in 2001, demonstrating a flare for the dental business, she was quickly promoted to PM and worked her way up the corporate ladder to Business Development Manager for their specialist division. Her career progressed to advising and working with practices on a consultancy basis in line with CQC legislation, where the opportunity arose for her to work within the special markets sector of the corporate dental world with Centre For Dentistry. Specialist Dentistry has huge passion of Farisa’s and she recognised a gap in the marketing of these specialist services within practices over the years. Farisa has been inspired to develop the Treatment Co-ordinator Training Programme under her own company Amelior8 where she is passionate about sharing her knowledge and delivering a high quality training programme to enable practices to develop their business through incorporating the role of the Specialist Treatment Co-ordinator.

Farisa Siddique Speaker Profile Photo

Name

Monica Zagorska

Bio

Monica graduated from Baylor University in 2010 with a degree in Psychology. She registered as dental nurse in the UK in 2013, and as a natural people’s person she has found a joy of working closely with patients, and naturally progressed into the role of the practice Treatment Co-ordinator. Monica takes pride in ensuring patient’s needs are met through listening to them and making sure their journey through the practice is a positive one. Monica shares her skill set throughout this course and showcases how her relationships with her patients over the years has helped her to develop into the effective treatment coordinator she is today.

Monica Zagorska Speaker Profile Photo

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